Key Highlights What Is Empathy — and Why It Matters at Work Empathy is more than being nice or patient. It’s the ability to understand and connect with another person’s feelings, thoughts, and experiences — to step into their shoes…
Key Highlights What Is Critical Thinking — and Why It Matters In a world of information overload, the ability to think clearly, question assumptions, and make reasoned judgments is more valuable than ever. The University of Western Ontario defines critical…